Your Privacy Matters to Us
At Calabogie Peaks Resort, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you share with us.
Information We Collect
We may collect personal information when you:
- Make a booking or reservation
- Sign up for newsletters or promotions
- Contact us via our website, email, SMS/text message, or phone
- Request information about Calabogie Peaks Resort, Calabogie Living, real estate opportunities, events, or experiences
- Participate in events, surveys, or feedback requests
This information may include your name, contact details, payment information, communication preferences, and preferences related to your stay, visit, real estate inquiry, or experience.
How We Use Your Information
We use your personal information to:
- Confirm and manage reservations
- Provide services and respond to inquiries
- Follow up on requests for information, bookings, appointments, real estate inquiries, events, and experiences
- Share updates, promotions, newsletters, SMS/text messages, and relevant news with your consent
- Improve our services and personalize your experience
We will never sell, rent, or share your information with third parties without your consent, except when required by law.
Email and SMS/Text Message Communications
With your consent, Calabogie Peaks Resort, Calabogie Living, and related resort offerings may send you electronic communications, including emails and SMS/text messages.
These communications may include updates about your inquiry, appointments, community news, real estate opportunities, resort experiences, events, promotions, offers, and other information you have agreed to receive.
Message frequency may vary. Message and data rates may apply for SMS/text messages.
You may unsubscribe from email communications at any time by using the unsubscribe link included in our emails. You may opt out of SMS/text messages at any time by replying STOP. For assistance with SMS/text messages, you may reply HELP or contact us directly.
Consent to receive marketing emails or SMS/text messages is not required as a condition of making a purchase, booking a stay, scheduling an appointment, or requesting information from us.
Consent & Retention
We collect personal information only with your knowledge and consent and retain it only for as long as needed to fulfill the purpose it was collected for, or as required by law.
You may withdraw your consent at any time. If you withdraw consent for marketing emails or SMS/text messages, we will stop sending those communications, subject to any reasonable processing time required by law or our communication systems.
For compliance purposes, we may retain records of your consent, including the date, time, source, and method of consent.
Data Accuracy & Security
We strive to keep your personal information accurate and up to date. Your information is protected by reasonable administrative, technical, and physical safeguards against unauthorized access, disclosure, or misuse.
Transparency & Access
You have the right to request access to your personal information, inquire about its use, or request corrections. For any privacy-related inquiries, please contact us directly.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about our Privacy Policy or how your personal information is handled, please contact:
Email: hello@calabogieliving.com
Phone: 613-287-1423